Privacy Policy

Our Commitment

Ark & Atlas Media LLC ("Ark & Atlas," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

What We Collect

We collect information you provide directly to us, including:

• Name, email address, and organization name when you submit a consultation request
• Message content and project details you share through our contact form
• Communication preferences and responses to our correspondence

We also automatically collect certain technical information when you visit our site:

• Browser type, operating system, and device type
• IP address and approximate geographic location
• Pages visited, time spent on site, and referring URLs
• Interaction data such as clicks and scroll depth

Purpose of Use

We use the information we collect to:

• Respond to your consultation requests and inquiries
• Deliver and improve our digital strategy and creative services
• Send you relevant updates about our work, only with your consent
• Analyze site usage to improve the experience for all visitors
• Comply with applicable laws and protect our legal rights

We do not use your personal information for automated decision-making or profiling.

Who We Share With

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers — trusted vendors who assist with email, analytics, or project management, bound by confidentiality agreements
• Legal obligations — when required by law, court order, or to protect the rights and safety of Ark & Atlas or others
• Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate notice to you

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential cookies — required for the site to function correctly
• Analytics cookies — help us understand how visitors interact with our site (e.g., Google Analytics)
• Preference cookies — remember your settings such as theme selection

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

How Long We Keep It

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Consultation inquiry data is retained for a maximum of 36 months unless an ongoing client relationship exists.

You may request deletion of your data at any time by contacting us directly.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal data
• The right to opt out of marketing communications at any time
• The right to data portability where technically feasible

To exercise any of these rights, please contact us using the details below. We will respond within 30 days.

How We Protect Your Data

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Minors

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy whenever you visit our site.

Questions or Concerns

If you have any questions about this Privacy Policy or our data practices, please reach out: